FAQs

What is a Plak?

A Plak is a photo printed on a piece of wood, kind of like a wooden canvas. Whether its a wedding photo, a family portrait, or your favorite pet, they all look great printed on sustainable, Made in USA wooden plaks. The natural beauty of the wood shows through the image giving each piece a unique and natural look.  Create your own custom photos on wood today!

How do you make custom wood prints?

We have over 25 years of experience in commercial printing using state-of-the-art machines. We source the highest quality wood and use our new process to print your images onto the wood.  We also do wholesale orders for photographers and re-sellers as well as point of purchase / promotional pieces for anyone who appreciates a nice wooden plak!

How do I mount my plak on the wall?

The plaks have supports on the back, enabling you to set them on top of existing screws in the wall.  Or, just put a couple nails in the wall (level of course) and you’re all set!

How are you able to print directly on the wood?

We use a brand new process that prints your image directly onto the wood.  No transfers necessary, the ink is bonded to the wood and can withstand dusting and wiping. The results are amazing!

Do you archive the photos?

Every design that is created online will be saved for further use.  That being said, you have the control over whether or not those photos are private.  In addition, by creating a design with Plak That you are signing up to receive our fairly infrequent newsletter.  It is the best way to keep up to date on sales and promotions.  Don’t worry, you can always unsubscribe if you like!

How long is the turnaround time?

All orders placed between April 7th, 2014 – April 23rd, 2014 will be processed and shipped out on Monday, April 28th.  Sorry for any inconvenience! Generally once an order is placed it takes 5-7 business days in addition to shipping time. Shipping time varies depending on whether you want USPS Priority or Fedex Ground service, with the longest shipping times being around 7 days (to California). 

My wife’s birthday is in two days! Can I get it by then!?

Two days is tough, especially if you aren’t local (due to shipping times).  Email us to see if we can rush process your order or purchase a gift card that ships out immediately (via email) so that your loved one can design their own!  Trust us, she should probably be the one choosing the photos . . .

What file formats do you accept?

Our custom app will accept most photo formats, but the best is a high resolution JPEG. Try to use the original photo when possible for the best quality print.  If you want to use ones from Facebook or Instagram, download them to your computer first before creating them on our site!  If you have questions just follow the directions in the “create” section.

What are your shipping options?

We ship using USPS and Fedex Ground, depending on the size of the order, where its going, and cost.

Do you offer volume discounts, wholesale pricing, or affiliate programs?

Yes, yes, and yes.  Just email us at contact@plakthat.com and we will get you all set up! For more information, click here.

What payment options do you accept?

We accept all major credit cards as well as Paypal.